Application Design 1 / Project 2: UI/UX Design Document

2024.10.28 - 2024.11.30 Week 6 - Week 10

Teh Ming En/0364908

Application Design 1-Bachelor of Design (Honours) in Creative Media--Taylors University

Project 2: UI/UX Design Document


Instructions


Project 2: UI/UX Design Document

In this task, we need to create a UI/UX design document for the app we chose. Before the task started, Mr. Zeon conducted a card-sorting activity in class. This helps me have a better understanding of how card sorting works.

Fig 1.1 Card Sorting

Fig 1.2 Card Sorting

Fig 1.3 Class Activity - Card Sorting

We need to categorize the features given, put them into titles we think, and create new features for it. Besides that, we have to make our group card sort for a type of application. After that, we have to start to do the task.

Requirements:

The document should include:
  • Introduction
  1. Purpose and Scope: Explain the purpose of the document and what it covers.
  2. Target Audience: Identify the intended users of the app.
  3. Problem Statement: Describe the problem the app aims to solve.
  4.  Weakness of the apps: User experience and user interface.
  • User Research
  1. Survey Questionnaire and Interview: Provide detailed analysis.
  2. User Persona: Include detailed personas representing the target users.
  3. User Journey Map: Provide a map outlining the steps users will take while interacting with the app.
  4. Research Insights: Explain how user research influenced design decisions.
  • Information Architecture
  1. Card Sorting Method: Explain the card sorting process used to organize content and its outcomes.
  2. Information architecture map: Outline the main content and features of the app.
  • User Flow
  1. User Flow Chart: Describe how content will be structured for optimal usability.
    • MVP (Minimum Viable Product) Features
    1. Feature List: Detail all app features.
    2. MVP Identification: Identify and highlight the features that will be included in the MVP for initial development.
    Digital Card Sorting

    Fig 2.1 Digital Card Sorting - Before

    First, we started with digital card sorting. I chose to use the Miro to start the draft of digital card sorting. Fig 2.1 shows the cards created based on the existing functions and categories of the Senheng app.

    Fig 2.2 Digital Card Sorting - After

    Fig 2.2 shows the cards and categories after adjustments. Yellow sticky notes represent deleted items, pink ones represent newly added or modified items, and blue ones remain unchanged.

    Fig 2.3 Digital Card Sorting - Senheng app

    Finally, I came up with the cards and categories above. 

    Quantitative Methods: Online Questionnaire & Interview

    The survey questions should consider gathering information on user satisfaction with our apps, likes and dislikes, and suggestions for improvement. The questionnaire is designed to collect feedback from the target audience, focusing on user satisfaction, usability, navigation, and feature engagement. For the interview, we need to interview 3 people who have experience with the app.

    Survey respondents: 50 people
    Interview: 3 people
    Attention: Avoid leading questions

    Fig 3.1 Draft Questionnaire

    The survey was separated into four sections:

    Section 1: User Background
    Section 2: User Experience & Interface
    Section 3: Specific Features
    Section 4: Open-ended Questions

    I sent the draft questionnaire and interview questions to Mr. Zeon via email, and I received the following feedback and improved it.

    Fig 3.2 Feedback Received

    After receiving feedback, I have modified the survey and interview questions.

    Fig 3.3 Final Survey & Interview Questions 

    The next step was to start collecting responses and interviewing the target audience. I chose to use Google Forms to conduct with online survey.

    Fig 3.4 Interview

    Fig 3.5 Interview

    Fig 3.6 Interview


    Fig 3.7 Survey Questionnaire in Google Form 

    After analyzing the questionnaire and interview, I came up with 3 user personas that will be included in the slides.

    Digital Card Sorting

    Digital card sorting requires participants to organize content into predefined categories. There will be a total of 20 cards presenting the app's features and content and 5 predefined categories. The results from this activity will guide the refinement of the app's navigation and structure. I chose to use UXtweak to conduct digital card sorting. 

    Fig 4.1 Digital Card Sorting

    I have collected 7 responses in this activity.

    Fig 4.2 Result Matrix

    After collecting the responses, I came up with Information Architecture Map.

    Fig 4.3 Information Architecture Map

    User Journey Map

    Fig 5.1 User Journey Map

    User Flow Chart

    Fig 5.2 User Flow Chart


    Final Project 2: UI/UX Design Document
    Fig 6.1 Final Slides of Project 2
    UI/UX Design Documents by MING EN TEH

    Video Presentation Link: https://youtu.be/C115584o1co

    Fig 6.2 Video Presentation - Youtube

    Feedback

    Week 6:
    Card sorting includes any changes such as deletions or movements, which should be distinguished with colors to facilitate comparison with the original version. Me and Mr.Zeon discussed some modification methods for the Senheng app, I was allowed to freely remove redundant features or add missing functionalities or sections.

    Week 7: 
    Modified survey and interview questions.

    Week 8:
    Independent week.

    Reflection

    Through completed Project 2, it has deepened my understanding of UI/UX design principles. The activities like card sorting, developing an Information Architecture Map, and creating User Flow Cart strengthened my ability to categorize and prioritize app features effectively. For the card sorting, from the start, I was focused on simplifying the interface and planning the layout. However, when doing the card sorting, it helped me broaden my perspective and organize my thoughts clearly to categorize effectively. It really helped me expand my thinking. Through user research, including surveys and interviews, I have identified the pain points and areas for improvement within the Senheng app, which directly informed design decisions. This process not only enhanced my technical skills but also emphasized the importance of aligning user needs with functional design.



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